kind of chemicals do you use and are they harmful?
All of our chemicals and methods of cleaning are pH save
and will not void your warranty or damage the Scotch guard or Teflon
protection on your carpets. We use 100% all natural non-toxic residue
free cleaning agents that are family, pet and environmentally
safe and non-toxic. This helps you to create a healthier indoor
environment. Residue-free cleaning agents promote fast
drying and discourage rapid re-soiling
of your carpets.
can you get out and what can't you get out ?
When we arrive at your home
we first go over any stains , spots
or prior damage and discuss what can be removed and what cannot be. We
can take out soil ,contaminants, residues, odors, spots and
also rejuvenate the pile. We cannot guarantee to bring
carpet & upholstery back from permanent stains, wear and tear
, improper cleaning techniques and lack of maintenance. We carry a
selection of specialty spotters to remove tough spots
rust, tar, grease, and oil.
I wait until It really needs it.
carpet fibers have been engineered to withstand soiling and stains
better than ever before. A carpet should be cleaned for maintenance
sake before it begins to exhibit signs of soiling. If you wait
until advanced signs of soiling and wear have set in many times the
fibers in the carpet have been damaged as if a piece of sandpaper
were rubbing on it. regular
maintenance of your carpet and upholstery is necessary to prolong the
life , appearance and integrity of the fabric.
long does it take to dry?
By cleaning with steam and
non-residue cleaning agents we significantly cut down the drying time
The average drying time in optimal drying conditions is dry to the touch
in 4-6 hours while in high humidity conditions it can take as long
18-24 hours. We highly recommend the use of fans as a drying
accelerator. Circulating or moving the air drastically cuts down the
drying time on carpets and upholstery. We strongly advise the use of
fans on basement carpets without exception.
We suggest that tabbed and blocked furniture be left in place and
removed furniture be left off the carpet for a period of 24 hours. Areas
that are heavily soiled and required more attention also take longer to
soon can I walk on it?
Keep pets, children and regular traffic off the
carpet for a period of six hours. Keep traffic to minimum ,wear socks or
house slippers. Some carpets may still feel slightly damp for up to 18
hours depending on the carpet fiber type and soiling condition. This is
normal and will not cause any problems.
method of cleaning do you use.
"hot water extraction" or steam cleaning method not only
cleans your carpet very thoroughly but also sanitizes and removes deep
down soil and contaminants. Organisms that thrive in dirty carpet
and upholstery such as dust mites are killed after 180 degrees.
Our truck mounted steam cleaning equipment is industry leading capable
of over 245 degrees of steam and the most powerful truck mounted blowers
(vacuums ) available. This equipment coupled with our experience
guarantees the best results on every job
you move furniture?
we arrive at your house we ask that the homeowner remove all electronic
items and breakables from any item of furniture that you would like us
regular pricing includes moving most sofas, chairs, end tables, and
other light items of furniture. We move the furniture clean underneath
and return to original position with blocks or tabs under the feet and
legs. Beds, dressers and heavier pieces are left in place ,moving these
larger pieces can damage the structural integrity of the furniture. If
we feel that a piece of furniture is not structurally sound or is to
heavy we will not move the item.
often should I have my carpets & upholstery cleaned?
to promote longevity in your carpets is to have them cleaned at least
once a year (six months if you have pets, young children or high
traffic) to remove residuals and hidden soils that might cause harm to
the fiber and color.
the best way to maintain my carpets in between cleanings?
of floor mats
We suggest a regiment of weekly vacuuming, spot removal and the
placement of floor mats in and out of the home to help maintain clean
healthy carpets in between cleanings. check out our carpet maintenance
section for more details
it true every house has between 2-3 million dustmites?
The average home
is occupied with between 2-3 million dust mites. The majority of these
dust mites live in your carpets, upholstery, pillows and mattresses.
cleaning studies reveal that more than 99% of biological
allergens collected by your carpet can be removed with one carpet
key to limiting the biological load on any flooring surface is a
regular, carefully planned maintenance regiment.
give estimates on-site or over the phone.
give estimates on-site over the phone,charging by the
average size area not the square foot allows us to do this. If it
makes you feel more comfortable to have us look at it first were more
than happy to set up time estimate the work your looking to have done.
Phone estimates also save our customers precious time not having to
schedule a separate appointment just for the estimate. We have
found that over the phone estimates with a little help from us are
almost always accurate to within a few dollars. Our
estimates can only be as accurate as the descriptions you give
us so the more detailed you are the better. In some cases on
larger jobs on site estimates are necessary for time allotments
and accurate appraisals. An Average Room or Area is up to
150 sq.ft . Oversized and L shaped rooms can be equal to 2 areas.